Ricoh's Response to Microsoft 365 TLS Cipher Suite Update: Impact on Your Printers (2025)

Ricoh users, beware! Microsoft's update to TLS cipher suites in Microsoft 365 could disrupt your workflow. But don't panic; Ricoh is on it!

Microsoft's decision to enhance encryption standards by updating TLS cipher suites will impact specific Ricoh devices, including multi-function printers, printers, facsimiles, and production printers. This change means some Ricoh products will lose the ability to send and receive emails via Exchange Online, even with OAuth2.0 authentication.

Here's the breakdown:

1. Affected Functions:
- Sending emails using the scan function, internet fax, or email address.
- On-demand and auto email notifications for machine status and error alerts.
- Mail to Print error notifications.
- Receiving internet fax and email notifications.

2. Ricoh's Response:
Ricoh advises users to switch to alternative methods for the affected functions or use email services other than Exchange Online.

3. Supported Products:
Ricoh provides a comprehensive list of products that support the required TLS cipher suites, ensuring uninterrupted use of Exchange Online. These include various color and monochrome multi-function printers, printers, and production printers.

4. Related Information:
For more details on Microsoft Exchange Online's basic authentication deprecation and OAuth2.0 authentication for Ricoh products, refer to the provided resources.

5. Contact:
Ricoh encourages users with queries to reach out to their local representatives or dealers.

This update highlights Ricoh's commitment to adapting to evolving security standards while ensuring minimal disruption to its users. But here's where it gets controversial: how will this change impact users' daily operations, and is it a necessary inconvenience? Share your thoughts in the comments!

Ricoh's Response to Microsoft 365 TLS Cipher Suite Update: Impact on Your Printers (2025)

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